Frequently Asked Questions
Everything you need to know about your Retrogression gear.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear ready for the next game.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, we cannot accept returns on apparel that has been worn during exercise or washed.
Do you offer warranties on professional-grade gear?
Yes, all our high-performance equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship to ensure you stay at the top of your game.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
Retrogression accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.